Terms of Service

These Terms of Service govern your access to and use of the Nour Linen website and your purchase of products from Nour Linen. By visiting our website or placing an order, you agree to these terms. If you do not agree, please do not use the website.

About Nour Linen

Nour Linen operates the online store at https://www.nourlinen.ca/ and offers textile and home-linen products. In these terms, “Nour Linen,” “we,” “us,” and “our” refer to Nour Linen. “You” and “your” refer to the website visitor or customer.

Eligibility and website use

You must be legally capable of entering into a binding agreement to make a purchase. You agree to provide accurate, current, and complete information and not to use the website for unlawful purposes, to interfere with website security, or to misuse our content or services.

Product information and availability

We aim to display product descriptions, dimensions, colours, materials, and images as accurately as possible. Colours may appear differently depending on your screen and device. Product measurements may have reasonable manufacturing tolerances. Products and promotions are subject to availability, and we may limit quantities where permitted by law.

Prices, taxes, and payment

Prices are displayed in the currency shown at checkout and may change before an order is placed. Applicable taxes, shipping charges, and other disclosed fees will be shown at checkout where required. Payment must be authorized before an order is processed. If a pricing or listing error occurs, we will contact you and provide appropriate options, subject to applicable law.

Orders and cancellations

An order confirmation acknowledges that we received your order; it does not necessarily mean the order has been accepted or shipped. We may decline or cancel an order for reasons such as stock unavailability, suspected fraud, payment issues, or an obvious listing error. If payment has been collected for an order we cancel, we will arrange a refund. If you need to change or cancel an order, contact us as soon as possible; changes may not be possible after processing or dispatch.

Shipping, returns, and refunds

Shipping estimates, delivery terms, return eligibility, and refund procedures are described in our Shipping Policy and Refund Policy. Those policies form part of these Terms of Service. Nothing in our policies limits any consumer rights that cannot lawfully be excluded under applicable Canadian or provincial law.

Intellectual property

Website content, including text, product photographs, graphics, logos, and design elements, is owned by or licensed to Nour Linen and may not be copied, republished, or commercially used without prior written permission, except as permitted by law.

Third-party services and links

Our website may use third-party services, payment processors, apps, or links. Third-party services are governed by their own terms and privacy policies. We are not responsible for third-party websites or services to the extent permitted by law.

Disclaimer and limitation of liability

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis. We do not exclude warranties, remedies, or liabilities that cannot legally be excluded. To the extent permitted by law, Nour Linen will not be liable for indirect or consequential losses arising from use of the website or products. This section does not limit liability where such a limitation is prohibited by law.

Changes to these terms

We may update these terms from time to time by posting a revised version on our website. The version in effect when you place an order will generally apply to that order, subject to applicable law.

Governing law and contact

These terms are governed by the laws applicable in Ontario and the applicable laws of Canada, without removing any mandatory consumer protections that apply where you live. For questions, contact hello@nourlinen.com or write to 1510 Drew Rd, Unit 9, Mississauga, Ontario, L5S 1W7, Canada.